This tool corrects the open balances of transactions with damaged or missing links that the QuickBooks verify and rebuild procedures do not address.
Does your open invoice report show a different balance than the balance indicated in the actual accounts receivable register?
How about the unpaid bills report? Does it match the balance of the actual accounts payable register?
These reports should always match the balance of their respective registers. At times the links between transactions can become corrupted and cause reports to be inaccurate. This will often result in invoices and bills reappearing on the open invoice or unpaid bills reports after they have already been paid.
Unfortunately the rebuild procedure that is provided in the file menu of QuickBooks does not always correct this problem. The link repair tool helps identify and correct problem transactions that cause inaccurate receivable and payable reports.
The link repair tool is designed to repair damaged links that rebuild and verify do not detect but should not be run on severely damaged files. Please make sure that the verify procedure within QuickBooks completes without errors before running the link repair tool. We also recommend making a backup or copy of the data file prior to running the repair tool as a safe practice to be able to restore your file to a known state in the event of an uncontrollable occurrence such as a power outage while running the utility.
Make sure to start QuickBooks and open the data file you wish to work with. When you start the link repair tool QuickBooks will prompt you for permission to allow the tool access to the data file as indicated in the following screen shot.
Select one of the options to allow the utility access to the QuickBooks file and follow through the screens until you see the Access Confirmation screen and click Done.
After you have granted access to the link repair utility you then need to select the options for running the utility. We reccomend selecting the option to select transactions from A/R and A/P reports. There is no need to specify dates with this option and the processing speed is much faster than selecting a large date range. Then select either A/R, A/P, or both depending on where the problem links are. Then click OK and the tool will process the reports to locate the problem transactions and re-record them to make QuickBooks recalculate the links.
The first time you run the program, or until it has been registered, you will be prompted to register the software to fully enable it. If you have an internet connection available select the option “Register online now to get a license number” and then enter your name and serial number on the following screen. If you do not have an internet connection available on the machine you wish to run the program on then you may select the “I already have a license number” button and a screen will appear with your software installation ID. Provide this number to technical support along with your serial number and you will receive a license code to enter on the manual registration screen.
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